Will Milch

First Destination
Visa, Consulting and Analytics Manager (Washington, D.C.)

Education
M.S. in Data Science 2025, University of Virginia
MBA 2025, University of Virginia
B.A. in Media and Cultural Studies, Minor in Data Science 2019, Macalester College 

Q: Walk us through what you did at work today. 

While I'm still settling into my full-time role, I can say from my experience during my internship that I leverage the power of Visa's data to provide value to our clients in the Financial Services space. We perform strategic engagements to help our clients answer their toughest questions and stay ahead of the curve. For example, I have helped different Financial Institutions develop a stronger sense of their cardholder behavior and determine where to augment their reward offerings. 

Q: What did you learn in the MSDS program that you have found most useful in your career so far? And what do you wish you had learned? 

Through the MSDS program, I learned a broad swath of algorithms and statistical models, but more importantly, the critical thinking and high-level perspective that allowed me to think clearly about how to use all of the cool technical stuff I learned. We talked a lot about the entire data pipeline, taking an idea to a testable hypothesis through collection and analysis, to communicating results to a broad set of stakeholders. In terms of what I wish I had learned, the thing about this field is that innovation happens so quickly that it takes a lot of work just to keep up, which is part of the fun. 

Q: How did the MSDS Capstone project prepare you for your current work?  

Getting to work with the U.S. Census Bureau on my capstone was a really transformative experience where I got to see firsthand how to manage a real project for an organization with a ton of impact. I worked with an incredible team that got to design a plan to help transform Census data to make it more usable for everyday practitioners. We met frequently with the team at the Census Bureau to fine-tune our solution to what they needed. That team-based collaboration is the basis of my work at Visa, and I'm incredibly grateful for the Bureau's collaboration and close partnership during our capstone. 

Q: Were there specific classes, projects, or professors that you found particularly influential in preparing you for your career? 

Professor Jon Kropko's Practice and Applications of Data Science was a great intro to what it's like to be a real data scientist. I remember several assignments where we were given very unorganized or broken datasets, and our assignment was simply to turn them in cleaned. While there were so many complicated and technical approaches I picked up throughout the program, a big lesson I learned was the creativity and resolve it takes to deal with real challenges.  

Q: What networking opportunities or alumni resources played a role in securing your current position or aiding your professional development? 

It was invaluable to talk with alumni of the program and hear from them how they positioned the skills they acquired in a business context. It's very different to demonstrate your coding skills to a specific audience than to describe the data-driven strategy as to why you would build something in a particular way. As I talked with different companies, UVA alums were very eager to talk with me and help me as best they could. 

Q: How do you perceive the impact of your MSDS degree on your career advancement and opportunities? 

As AI and machine learning become increasingly central to every industry, the MBA/MSDS combination degree has opened a lot of doors. It signaled to everyone both that I had technical proficiency, but also the ability to think critically about how data fits into real-world decisions. interviews, mentorship, and rooms where strategy and data meet. I was given the vocabulary for communicating with both engineers and executives, and being able to bridge that gap is powerful.

Q: Was there a student experience or classmate/cohort interaction during your time at the School of Data Science that stands out as particularly memorable or transformative for you? 

There are so many memories I have of the collaborative atmosphere in the common room, when I felt like I was able to talk with someone anytime. I was struck by the beautifully nerdy conversations where I learned something that blew my mind and helped me become a better student. 

Q: As you look ahead, where do you envision yourself professionally in the next 5-10 years? Are there specific career goals, projects, or milestones you aspire to achieve in the coming years? 

I want to help solve the growing challenge of trust in our algorithmic world. As AI systems and LLMs shape more of our lives, frameworks that ensure transparency, accountability, and confidence in the systems we rely on daily will become essential. Drawing from lessons from classes, including our ethics course, my goal is to help create technologies and systems that make trust a bedrock feature of our digital world.